# Trust Center, Security & Compliance

> Transparency on our security architecture, data sovereignty in Saudi Arabia, availability SLAs, and compliance standards.

- **الرابط المعتمد:** [https://www.rozanah.com/en/trust/](https://www.rozanah.com/en/trust/)
- **المنصة:** روزانة لنمو الأعمال | Rozanah for Business Growth
- **المقر والترخيص:** المملكة العربية السعودية

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Trust & Security Center

#  Security and Trust Are at the Core of What We Do

We build Rozanah on solid foundations of protection and transparency, ensuring a trusted, stable, and compliant digital workspace for you and your clients.

Strict Tenant Isolation    Data Encryption    PDPL Compliant

## Why Customers Trust Rozanah?

Rozanah is designed to support organizations and multi-user teams in managing their business and digital operations with a focus on stability and data protection — from client management and projects to billing and contracts. We consider data protection and platform reliability a core part of system design and operations, and we are committed to full transparency about the controls we implement.

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## Security Features

### Customer Data Protection

Isolation mechanisms designed to limit unauthorized access between organizational data.

### User Access Management

Precisely defined permissions based on each user&#x27;s role and responsibilities.

### Comprehensive Activity Tracking

Timestamped audit log of key activities enabling review and accountability.

### Saudi Regulatory Compliance

We adhere to the Saudi Personal Data Protection Law (PDPL).

### Digital Document Reliability

Detectable digital traces for any modification to certified documents.

### Data Ownership & Control

Customer data is managed according to regulatory and contractual requirements.

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## Quick Overview

- [Data Protection](#data-protection)
- [Account & Access Security](#account-security)
- [Operational Reliability & Infrastructure](#operational-reliability)
- [Digital Document Integrity](#document-integrity)
- [Data Ownership & Control](#data-ownership)
- [Privacy & Compliance](#privacy-compliance)

## Data Protection

We apply a set of controls designed to help protect client and organizational data on the platform:

-  • Tenant Isolation: We apply strict isolation mechanisms designed to limit unauthorized access and protect each client&#x27;s and organization&#x27;s data separately.
-  • Permission Management: Each user&#x27;s permissions are precisely defined based on their role and responsibilities within the organization, ensuring access to only what is necessary.
-  • Activity Monitoring: Important activities (such as login, modification, and export) are recorded with timestamp and actor identity to enable review and accountability.

## Account & Access Security

We rely on mechanisms designed to help protect user accounts and active sessions on the platform:

-  • Secure Sessions: We employ advanced mechanisms to protect login sessions, where sensitive authentication data is prevented from being stored in the user&#x27;s browser, limiting session compromise risks.
-  • Multi-Layer Protection: Application of strict security procedures to verify user identity and protect their accounts.

## Operational Reliability & Infrastructure

The platform is designed to meet the daily operational requirements of organizations with attention to stability and performance:

-  • Enterprise Design: The platform is built to serve organizations, considering critical daily operational requirements.
-  • Global Cloud Infrastructure: The platform is managed through reliable infrastructure with distributed computing to help improve performance and service stability.
-  • Operational Monitoring: We apply monitoring systems to help track platform performance and respond effectively to any operational issues.
-  • Communication Encryption: All communications between the user and the platform are fully encrypted to protect data in transit.
-  • Attack Protection: Advanced protection layers against denial-of-service attacks are applied to help enhance service availability and operational continuity.

## Digital Document Integrity

We employ technical mechanisms designed to help maintain the integrity of digital documents and protect them from unauthorized modification:

-  • Document Integrity: Any modification to a document after certification leaves a detectable digital trace that can be immediately verified through SHA-256 hash chain technology.
-  • Flexible Signature Mechanisms: The platform supports multiple signature mechanisms based on document type and approved workflow settings, with complete signature evidence recorded.
-  • Archiving and Verification: Certified copies are stored in a secure digital archive, with mechanisms available to verify document authenticity and its verification code according to the services available on the platform.

## Data Ownership & Control

This section addresses how the platform handles client data and business data:

-  • Data Ownership: Client data and their business data remain under their control, and Rozanah only uses them to the extent necessary to provide the service and fulfill regulatory obligations.
-  • Data Management: We work to enable clients to manage their data according to regulatory and contractual requirements. Clients may contact us regarding data management or deletion requests under applicable policies.
-  • Upon Service Termination: We apply organized procedures to manage data upon service termination according to regulatory and contractual requirements.

## Privacy & Compliance

We comply with applicable regulatory requirements and help clients exercise their data-related rights:

-  • Regulatory Compliance: We adhere to the Saudi Personal Data Protection Law (PDPL).
-  • User Rights: We provide clients with the tools necessary to exercise their access and correction rights according to approved policies.
-  • For more details: Please refer to the Privacy Policy and Terms of Use pages for complete information.
[WhatsApp](https://wa.me/966506647677)

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*المصدر الرسمي: [https://www.rozanah.com/en/trust/](https://www.rozanah.com/en/trust/)*  
*حقوق النشر © 2026 روزانة لنمو الأعمال (Rozanah). جميع الحقوق محفوظة.*
